Your own AI key in Cicada: 3 steps, no AI limits
Connect your OpenAI, Anthropic, Gemini or OpenRouter key to Cicada in three steps. Your AI agent answers clients, and you pay tokens straight to your provider.
Read the articleWhy Your Small Business Needs a Team Inbox for Client Communication
Learn how a team inbox for client communication prevents lost leads and streamlines your workflow using AI and shared pipelines.
Read the articleStop Drawing Diagrams: Why You Need a Simple Chatbot Builder for Leads
Learn why a simple chatbot builder for leads is better than complex flowcharts for automating your customer communication and deal pipeline.
Read the articleAI Knowledge Base for Customer Service in 2026: How to Train Your Agent on Prices and FAQ
Learn how to build an AI knowledge base for customer service to train your agent, structure data, and test responses before going live.
Read the articleAI receptionist for small business: every message answered, every request written down
An AI receptionist answers chats and emails in seconds, collects the name, the service and a convenient time, and passes a ready request to your team. What it does, what it should not do and how to set one up.
Read the articleHow to connect your email to an AI agent
Connect Gmail, iCloud, Yahoo or any other mailbox to Cicada. New letters land in the same Inbox as Telegram and your website chat, and the AI agent replies from your own address.
Read the articleTelegram Business Account vs Bot: Which is Best for Your Customer Support?
Compare telegram business account vs bot to see which option helps you automate telegram customer support and manage clients more effectively.
Read the articleChatbot for auto repair shops: bookings and quotes without phone calls
An AI chatbot for your repair shop answers prices, books the service and reminds the customer, on your website, Telegram and email. Fewer calls at rush hour.
Read the articleAI Email Automation for Small Business: How to Set Up an Intelligent Auto-Responder
Learn how to implement AI email automation for small business to handle customer queries, qualify leads, and save time with intelligent agents.
Read the articleAn AI chat for your website in 5 minutes
How to put an AI chat on your website that answers on its own, collects customer details and hands the conversation to your team. One line of code.
Read the articleAI email assistant for customer emails: what to expect and how to start
There are two kinds of AI email assistants: one helps you write, the other answers your customers for you. Here is how the second kind works, what it skips and how to connect your own mailbox.
Read the articleA bot that answers for you in Telegram when you are busy
AI auto-reply in your personal Telegram and your bot: a real answer when you can’t reply, and the conversation is yours again when you are back.
Read the articleWe almost shut the project down. We got talked out of it
In September next month’s server bill was going to come out of our rent money. One of us wrote a long message. The answer was one line.
Read the articleWhat is an AI agent? A plain guide for small business
An AI agent is a program that holds a conversation toward a goal: it answers from your material, asks the next question and hands the chat to a person when needed. Here is how it works for a small business.
Read the articleAI Agent vs Chatbot in 2026: What Actually Changes for Your Small Business
Learn the difference between an AI agent vs chatbot and how conversational AI helps small businesses qualify leads and automate sales pipelines.
Read the articleHotel chatbot: answer booking questions at any hour
A hotel chatbot answers prices, dates and check-in on your website and in Telegram, opens the booking and reminds guests before arrival.
Read the articleChatbot for a dental clinic: how to book patients around the clock
How an AI chatbot answers prices, books visits and sends reminders on your dental clinic’s website, Telegram and email, without loading the front desk.
Read the articleWe didn’t talk for three days because of one button
Who is in charge of a conversation with a customer, the AI agent or a person? The argument that ended with a stop button in the chat.
Read the articleWe ran out of money. The product didn't.
Four months ago we counted how long our savings would last. Now we have a working product, zero revenue and a server bill we pay ourselves.
Read the articleLet the first conversation start today
Set up an AI agent, connect a channel and see what a conversation that makes money looks like.
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