You are with a client, driving or asleep, and messages pile up in Telegram. An automatic “back soon” does not help: the customer wants an answer, not a notice. An AI bot answers for real, with your prices and your words.
In your personal account, not only in a bot
Many businesses, from a single shop to a sales team, sell from the owner’s personal Telegram account. Cicada connects AI to that account: customers keep writing to you, and the agent replies while you are busy. It also works with a Telegram bot, your website chat and your mailbox.
What it answers and what it leaves to you
The agent answers from your documents: prices, hours, address, terms. When the conversation reaches something you should decide, like a discount or a special case, it hands it to you with the full history. You press stop in the chat and carry on in person.
Voice messages
If a customer sends a voice note, Cicada transcribes it and the agent replies. You read the text instead of listening to two minutes of audio.
Nothing gets lost
All conversations from Telegram, your website and email land in one inbox. Every customer has a card, and deals move through stages. When you are back, you see what happened while you were away.
How to try it
Create an agent, describe your business and test it in the sandbox: free replies, no card. If it answers like you would, connect it to your Telegram.
Put an AI agent on your Telegram
A bot or your own number: the agent answers, asks the right questions and moves the deal forward.
Connect Telegram Free plan, no card needed.Choosing a platform?Cicada or respond.ioCicada or SleekFlowCicada or ManychatCicada or Kommo
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