Why we build it
An enquiry left until morning is not “I will reply later” — it is a customer who went next door. The product is built around one idea: the conversation should continue while the team sleeps.
How we work
We ship updates often, and each one follows one rule: you can use the feature right away, with no manual and no integrator. If you can set it up yourself in a couple of minutes, it is ready.
Where the name comes from
A cicada is heard a kilometre away, and they sing together. One message, and everyone who needed it heard you.
How it started
It started with a friend’s shop in Telegram. Good products, fair prices, and replies that came the next day. One evening we counted how many people had written to the shop and never got an answer. We did not like the number. Rodogor said: “Let’s make it so a business never has to choose between sleep and its customers.” Cicada started that evening.
Where we are going
Today Cicada answers in Telegram, in a chat on your website and by email. More messengers come next, so every conversation with a customer lives in one window. We want a small coffee shop, clinic or repair shop to afford what only big companies had before: someone who answers in seconds at any hour, knows every price and never gets tired. And we want it set up in five minutes, without a developer.
Let the first conversation start today
Set up an AI agent, connect a channel and see what a conversation that makes money looks like.
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