In a repair shop nobody has free hands for the phone. Meanwhile the customer asks how much an oil change costs, and if nobody answers, they call the shop next door. A chatbot on your website, in Telegram and on email answers for you.
What repair shop customers ask
The price of an oil change, brake pads or a service, whether the part is in stock, when they can bring the car, how long it takes. The AI agent answers from your price list and terms. If it doesn’t know something, it doesn’t make it up: it passes the question to the mechanic.
Booking without calls
The agent asks for the make, model, the problem and the day that suits the customer. With that it creates a deal and a task for the shop. You only confirm. The day before, an automation reminds the customer.
Photos and voice notes
Customers often send a photo of a warning light or a voice note describing the noise. Voice notes are transcribed and everything stays on the customer card, so the mechanic joins the conversation knowing what it is about.
Website, Telegram, email and one inbox
The website chat is installed with one line of code, the Telegram bot in a few minutes. Customer emails come into the same inbox once you connect the shop’s mailbox. Everything lands in one inbox. When the customer comes back a year later, their history is still there.
How to start
Create the agent, upload your price list and test it in the sandbox with free replies. Then connect it to your website, Telegram and email.
Start from a ready AI agent
Pick a template for your business, add your prices and rules, and test it in the sandbox before it talks to clients.
Build your agent Free plan, no card needed.Choosing a platform?Cicada or respond.ioCicada or SleekFlowCicada or ManychatCicada or Kommo
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