Guests choose a hotel at night, from the sofa, comparing three tabs at once. Whoever answers first wins. A hotel chatbot on your website and in Telegram replies in seconds, even when reception is busy with an arrival.
What the chatbot answers
Price per night, availability for certain dates, whether there is an airport transfer, check-in time, whether pets are allowed. The AI agent answers from your documents and price list and does not make up what it doesn’t know. Anything that is not in your documents goes to a person.
From question to booking
When the guest is ready, the agent asks for the name, dates and number of people, and creates a deal in your pipeline with all the details. Reception only confirms the booking. The day before arrival, an automation sends the guest a reminder with the address and check-in rules.
Voice notes
Many guests send voice messages. Cicada transcribes them and the agent answers as if it were text. If you want, the reply can go out as a voice message too.
The website chat, your fastest channel
Someone who opens your website already intends to book. An AI chat on the page is installed with one line of code and works with the same agent as your Telegram bot. All conversations land in one inbox.
How to start
Create the agent, upload prices and house rules and test it in the sandbox with free replies. Then connect the chat to your website and the bot to Telegram.
Start from a ready AI agent
Pick a template for your business, add your prices and rules, and test it in the sandbox before it talks to clients.
Build your agent Free plan, no card needed.Questions and answers
Can a hotel chatbot take a booking by itself?
Yes. The agent asks for the name, dates and number of guests, opens the booking on the board and your team confirms it.
What if a guest asks something the bot does not know?
The agent answers only from your prices and house rules. When it is not sure, it hands the conversation to a person.
Does it work in Telegram and on the website?
Yes. The same agent answers in your website chat, your Telegram bot and by email, and every conversation lands in one inbox.
Choosing a platform?Cicada or respond.ioCicada or SleekFlowCicada or ManychatCicada or Kommo
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