Connect a channel
Telegram bot, personal Telegram or a chat on your website
Your team’s help desk, right inside Slack
Questions in Slack keep landing on the same few people. Let Cicada take them: the AI agent answers in the thread from your knowledge base, and only the hard ones reach a person.
Search Northwind
# it-help 48 members
Mark 9:12
The printer on floor 3 is back online.
Elena now
I am locked out of my work account. How do I reset the password?
View threadMessage #it-help
Thread#it-help
Elena
I am locked out of my work account. How do I reset the password?
Cicada AI
Open the sign-in page, press Forgot password and enter your work email. The reset link arrives in a minute.
Elena
Done, but it asks for a code.
Cicada AI
That is your two-step code: open the authenticator app on your phone and enter the six digits.
1Reply…
- IT help: “I am locked out, how do I reset my password?” gets a clear answer in seconds, at any hour.
- HR and policies: vacation, expenses and onboarding questions answered the same way every time.
- Client channels with Slack Connect: share a channel with a client’s company, and the agent answers them in the thread while your team watches.
- When a person is needed, your team replies from the Inbox and the answer lands in the same thread.
The AI agent
It does not just reply — it runs the deal from start to finish. All the way to profit.
Give it a task in plain words and tell it when to stop. It does the rest for you: talks to the client, writes down what matters, fills in the customer profile and hands a hot client over to a human at the right moment.
- 1
You set the task
“Find out the room size, offer a table, book delivery.” No scripts, no flowcharts, no branches to draw.
- 2
It works the conversation
Answers in your AI agent’s voice and tone, waits the way a person waits, nudges politely if the client does not answer — and stays quiet at night instead of spamming.
- 3
It writes down what it learned
Size, budget, city, deadline — straight into the customer profile. Labels itself, moves the stage itself, sets the task for the team itself.
- 4
It knows when to step back
The moment the client asks for a human — or the condition you set is met — the manager gets the conversation with a short summary instead of forty messages.
Setup
Everything is set up by the Assistant — as easy as creating an email account
We walk you through the system step by step. Every setting is a simple step with a plain question — no integrator and no onboarding calls. In a hurry, or not in the mood right now? Come back to any step later and finish the setup. Made with love, and for people.
Turn on an AI agent
It replies while you are busy
Get the link or the code
A link to your bot or a line of code for your website
1
Connect a channel
Telegram bot, personal Telegram or a chat on your website
Questions people actually ask
Yes. The free plan never expires and needs no card. Connect Telegram, Slack, email and website chat to one inbox, set up your AI agent and test its answers in the sandbox. When you want it to answer real customers, pick a plan: with your own AI key it starts at $19 a month.
Yes, and that is the point. A personal Telegram account connects by QR or phone code, a bot by its token from BotFather.
Only if you want it to. It has three modes: answer on its own, suggest a reply for your operator, or stay silent and just fill in the deal card. You decide per project — and you can stop it in any single conversation without touching the others.
Top up your balance by bank card via Stripe or in crypto — USDT, BTC, ETH, TON and other coins; the amount in the coin is worked out for you. The balance pays for the plan and for AI generations beyond the package.
You and the people you invite, with the access you give them. Roles decide who sees which projects and channels.
Let the first conversation start today
Set up an AI agent, connect a channel and see what a conversation that makes money looks like.
Start freeFree plan, no card needed.